Last Update: May 2020
Amendments to this Policy
In this Policy, the term “personal information” includes any information that identifies or makes an individual identifiable. When you access or use our Services, we may generally collect the personal information described below.
For better user experiences, we may collect the following information.
I. Camera and Photos
In order to use some of the features of the Software and Services (including but not limited to customizing keyboard themes or using portraits intelligence to generate comics avatars as emoji), you may voluntarily grant us the permission to access to the camera or photo album to obtain photo stored in your mobile device. When you use photos to customize keyboard themes, we may collect your photos but will not save them. However, When you use portraits to generate comics avatars as emoji, we will send these portraits to our server to complete face recognition and save them. Therefore, if you don’t want us to store these portraits, please do not use this feature of the Software and Services.
II. Support Related Information
If you communicate with us via our support section or via email, we may also collect your email address, name and any information voluntarily submitted by you in connection with such support (for example, your name, company name, and particular support query or request). Such information will only be used to provide you with support services and will not be connected with any other information collected from you on or through the Software and Services, including, any individual User ID (as defined below) generated or collected by us. When you use the Software and Services, we automatically generate an anonymous internal user ID (which does not personally identify you), which is assigned to your use of the Software and Services (the "User ID") and may be combined with any of the above information.
III. Technical Information
Certain technical information regarding your device, and your use of the Software and Services and other third party software and applications installed on your device (the “Other Software”), including the type, name and version of operating system and Other Software including, without limitation: (i) their interactions with the Software and Services, your configuration and settings of the Software and Services, version of the Software and Services; (ii)ISP (Internet Service Provider) , Internet protocol (IP) address, Media Access Control (MAC) address,anonymous user identifiers, device configuration and identifiers; (iii)Advertising ID (Identifier for Advertisers used in Android, such as Google advertising ID (GAID)); (iv) location; (v)Android ID.
IV. Payment data
V. Language Modelling Data
We provide multiple languages support in several products. For auto-correction and auto- suggestion, we need to store the frequent words of what you input encrypted and locally. That will help you type more faster. If the explicit agreement granted from the user, we will send parts of input separately to the server for the respective product improvement. As the treatment of product metrics, all of those data will NOT be used by anyone directly and will be removed from server as soon as possible after the programmatic processing for better language dictionaries.
VI. The Names of Contacts
We use the first and last names of user contacts to help the user can input the name faster if the user enables auto-suggestion. The contact information is encrypted and stored locally in a secured zone which cannot be accessed by other apps generally. If our keyboard apps are removed by the user, the data will be destroyed by the system automatically.
VII. Your location information
We may collect location information when you use some of our service. Before you use the service we will ask you if you allow to turn on the permission, and you may withdraw your consent at any time
VIII . Contact Information
When you sign up to create an account with some of our Apps, you will be required to provide an email address, phone number or other contact information as part of the registration process. Alternatively, you can use your Facebook Account or other third party social network accounts (together, “Social Media Account”) to register for the Services.
IX . Social Media Account Information
When you sign up with a Social Media Account, you will be asked to choose which information you would like to share with us, such as your email address, birthday, friends list, or public profile information. When you decide to use a Social Media Account to sign up for our Services, we only require the collection of the email address associated with your Social Media Account; all other information provided by you is voluntary.
X. Your Content
When using some of our Services, you can create, post, upload or share content by providing us with access to your photos, media and files, and your device’s camera and microphone. You voluntarily provide this information to us. When you choose to share content with us, we automatically collect information about your Wi-Fi connection, and call information. Your Interactions and Content on Our Services. We may store any information about your interactions on our Services or any content created, posted or shared by you on our Services (e.g., pictures, comments, support tickets, and other content) indefinitely after the closure your account for the establishment or defense of legal claims, audit and crime prevention purposes.
XI. Third Parties
Sharing Information with Third Parties
Notwithstanding any other provision, we partner with third parties that collect information across various channels, including offline and online, for purposes of delivering more relevant advertising to you or your business. Our partners may place or recognize a cookie on your computer, device, or directly in our emails/communications, and we may share personal information with them if you have submitted such information to us, such as your name, postal address, email address, or device ID. Our partners may link the hashed or obfuscated personal information we share with them to the cookie stored on your browser or device, and they may collect information such as your IP address, browser or operating system type and version, and demographic or inferred-interest information. Our partners use this information to recognize you across different channels and platforms, including but not limited to, computers, mobile devices, over time for advertising (including addressable TV), analytics, attribution, and reporting purposes. For example, our partners may deliver an ad to you in your web browser based on a purchase you made in a physical retail store, or they may send a personalized marketing email to you based on the fact that you visited a particular website. Your data may be transferred outside of the country from which it was originally collected. To learn more about interest-based advertising in general and to opt-out, please visit http://www.aboutads.info/choices. To opt-out of the use of your mobile device ID for targeted advertising, please see http://www.aboutads.info/appchoices. We may share mobile device information with third parties for their own marketing purposes such as mobile device IDs. To opt-out of the use of your mobile device ID for targeted advertising, please see http://www.aboutads.info/appchoices.
We will not share any PII that we have collected from you except for the following events: 1. If we are required by law to disclose your information, we may share your information with law enforcement or other competent authorities and any third party, as may be required (e.g., to detect, prevent or otherwise address fraud, security, or technical issues; to respond to claims or satisfy any legal process, subpoena, or governmental request; or to protect the rights, property, or personal safety of the team’s users, its partners, or the general public); 2. In the event the team goes through a business transition such as a merger or acquisition by another company, consolidation, change of control, reorganization, or sale of all or a portion of its assets, your information will be among the assets transferred.
SECURITY AND STORAGE OF INFORMATION
We will try to limit the storage of your personal information to the time necessary to serve the purpose(s) for which your personal information was processed, to enforce our agreement, policies or terms, to resolve disputes, or as otherwise required or permitted by law. Please contact us if you have any questions about our retention periods.
We ensure that we comply with the Children's Online Privacy Protection Act (COPPA), and does not knowingly collect personal information from children under the age of thirteen (13). If you are in the EEA, our Software and Services is not directed to children under 16, and we do not knowingly collect PII from children under 16. If a parent or guardian becomes aware that his or her child has provided us with information without his/her consent, he or she should promptly contact us and we take reasonable steps to ensure that such information is deleted from our files.
California Consumer Privacy Act (CCPA) Rights
If you are a California resident, you have the right to:
●   Request we disclose to you free of charge the following information covering the 12 months   preceding your request:
○  the categories of Personal Information about you that we collected;
○  the categories of sources from which the Personal Information was collected;
○  the purpose for collecting or selling Personal Information about you;
○  the categories of third parties to whom we disclosed Personal Information about you and the categories of Personal Information that was disclosed (if applicable) and the purpose for disclosing the Personal Information about you;
○  the specific pieces of Personal Information we collected about you;
●   Request we delete Personal Information we collected from you, unless the CCPA recognizes an exception;
●   Request to op-out of some sales of your personal information; and
●   Be free from unlawful discrimination for exercising your rights under the CCPA
We will acknowledge receipt of your request and advise you how long we expect it will take to respond if we are able to verify your identity. Requests for specific pieces of Personal Information will require additional information to verify your identity.
If you submit a request on behalf of another person, we may require proof of authorization and verification of identity directly from the person for whom you are submitting a request.
In some instances, we may not be able to honor your request. For example, we will not honor your request if we cannot verify your identity or if we cannot verify that you have the authority to make a request on behalf of another individual. Additionally, we will not honor your request where an exception applies, such as where the disclosure of Personal Information would adversely affect the rights and freedoms of another consumer or where the Personal Information that we maintain about you is not subject to the CCPA’s access or deletion rights.
We will work to process all verified requests within forty-five (45) days pursuant to the CCPA. If we need an extension for up to an additional forty-five (45) days in order to process your request, we will inform you of the reason and extension period in writing. We will advise you in our response if we are not able to honor your request.
There is no charge for exercising your request; however, if it is excessive, repetitive, or manifestly unfounded, we may charge a reasonable fee based upon the administrative costs of providing the information to you or taking the action requested.
If you are a California consumer, you may exercise your right to opt-out of some sales of your personal information by emailing CCPAemail@example.com. If you would like to exercise any of the rights described above regarding the personal information gathered , please contact us at CCPAfirstname.lastname@example.org so that we may consider your request under applicable law, verify any relevant legal requirements and exemptions, including steps to verify your identity before complying with the request.
Notwithstanding anything to the contrary in this Notice, we may collect, use and disclose personal information as required or permitted by applicable law and this may override CCPA rights.